Hotmail users worldwide are reporting problems when trying to access their email accounts. The first signal was given on Friday (12/10), but it seems to have worsened on Tuesday (16/10). A considerable number of users wrote on the website of the Community of Microsoft that they received the following message: “Something went wrong and we can not connect you at this time. Try again later.”
There is a possibility that the problem may be related to the fact that users have renamed their accounts to use the new Outlook.com as part of the reform made the free webmail service.The forum moderator, Shikha_G, said the same day that Microsoft 12 “investigated and corrected some things backend”, so the error message should no longer appear.
However, some users claimed to still be facing the same problem, and others reported receiving different error messages such as: “Sorry, there seems to be a problem with Hotmail right now” and “We’re updating your inbox. Please try again in a few minutes. “In some extreme cases, these people are unable to access their accounts for over a week.Others had their inboxes apparently emptied, giving rise to concerns that their messages have been lost or deleted.
The Techworld contacted Microsoft for clarification, but the company has not responded to the closure of this matter.In the absence of an explanation, users have taken to their Twitter outbursts and frustrations.”HOTMAIL fix up alone, need to finish a job,” wrote @ chelseacatilo.
“How has the hotmail customer service, blocking my emails for no reason,” added @ matinbehzad. In August, Microsoft began deploying to replace webmail service Hotmail in an attempt to keep people away from competitors Gmail and Yahoo Mail.
The Outlook.com is integrated with Exchange ActiveSync, so that various site accounts can be synchronized in a variety of devices. It also includes Office Web Apps – online versions of Word, Excel, PowerPoint and OneNote, along with the cloud storage service SkyDrive.
The Outlook.com should not be confused with the email client Outlook for PC, not with Outlook Web App, which gives users access to their Exchange accounts through a browser.